FREQUENTLY ASKED QUESTIONS ABOUT TARIFFS
To give our customers the best value, we’re optimizing production capabilities and consolidating products across our family of brands.
What is RefrigiWear doing about tariffs?
What is RefrigiWear doing about tariffs?
Over the last few years, we’ve been working to de-risk our supply chain, diversifying roughly half of our production outside China and expanding capabilities to an additional 15 countries. We also acquired several companies around the world, giving us access to more suppliers and the flexibility to shift our supply chain in situations like this.
We’re making investments with our supplier partners to increase their capacity outside of China. We’re also shifting some production from our European operations to support our U.S. and global customers.
While we’re accelerating this transition in our supply chain, we’re asking our suppliers to share the cost of higher tariffs. We have already received inventory with the increased tariffs and absorbed a significant amount of the tariff costs ourselves.
We are actively monitoring tariffs and shifting as conditions require. RefrigiWear remains laser-focused on providing the highest quality clothing to protect people working in extreme conditions.
Why is RefrigiWear retiring several products?
Why is RefrigiWear retiring several products?
To give our customers the highest quality and the best value, we’re accelerating our effort to de-risk our supply chain and streamline production by reducing duplicate products across the RefrigiWear family of brands.
Several RefrigiWear and Samco products are phasing out and the Avaska brand will be retired altogether.
Why are you retiring the Avaska brand?
Why are you retiring the Avaska brand?
Most Avaska products were designed for the European market and developed by Fortdress, now also owned by RefrigiWear. As we fine-tune product selection for customers in the U.S., we are retiring the Avaska brand and retaining certain products that meet the needs of our domestic customers.
These select products, including several from the Polar and Alpine collections, will be offered under the flagship RefrigiWear brand.
When will the Avaska brand retire?
When will the Avaska brand retire?
Avaska will retire from the RefrigiWear family of brands on September 1, 2025.
How do I know if a product my business uses will be available?
How do I know if a product my business uses will be available?
We understand the importance of continuity in protecting your people from the cold. Customers who ordered retiring RefrigiWear, Avaska or Samco products in the last year will receive communications with details regarding product availability and recommendations for replacement products.
How do I know if a product is being retired?
How do I know if a product is being retired?
Retiring products will be noted in the forthcoming RefrigiWear catalog, as well as on the product detail page of this website. Information about recommended replacement products will also be provided.
Can I still order products that are retiring?
Can I still order products that are retiring?
Yes, retired RefrigiWear, Avaska and Samco products will remain available while supplies last.
Some European-inspired former Avaska products will continue to be offered under the flagship RefrigiWear brand.
I still have questions. Who can I talk to?
I still have questions. Who can I talk to?
Please contact RefrigiWear Customer Service or your RefrigiWear sales representative for the most up-to-date information. We’re happy to assist customers with updates on product availability and to recommend products of comparable quality, protection and value.